Q: When installing a new flexVDI Manager, a time out error is shown when the progress bar is stopped in "60 %"
A: In flexvdi-config, during the flexVDI manager installation, the 60% marks the moment when the new flexVDI Manager guest is starting, and flexvdi-config is waiting to get network connection with it.
The most common cause for a timeout in this point is that network configuration has been incorrectly entered in flexvdi-config.
Please check that:
- The network bridge associated to the flexVDI Manager has the right IP/mask/gateway configuration. It is important that the network bridge, and not the physical interface has the IP configuration.
- The flexVDI Manager IP belongs to the same range and is different that the one configured for the network bridge.
If the problem persists, please contact support.
Q: Log timestamps are shown in UTC instead of local time
A: Replace %tstamp with %d in /flexvdi/external/manager/logger.xml in the flexVDI Manager virtual machine, and restart the service with:
Q: How can I monitor if flexVDI manager or a flexVDI gateway is up and running, and I have network connectivity to its port?
A: You can run the following command against the server, and see if you receive a valid json response like the example: